Attitude always win over knowledge

For each new contact I do, I can clearly see that this is the case.
We have had vacation on the company and before and after it is always a little extra to do.

Some of the staff make the best of the situation and say
“We do try and make the best of it”

Other complain over lot of work …
Imagine the midst of a raging financial crisis!

Back to attitude, who do you think companies employ?